At SocialBulk, we stand behind every transaction. Our refund policy is designed to protect buyers while ensuring fair treatment of sellers.
48-Hour Guarantee
If the account you purchased does not match the listed specifications within 48 hours of transfer completion, you are eligible for a full refund or account exchange. This includes:
- Follower count differs by more than 10% from listing
- Engagement rate significantly lower than stated
- Account is inaccessible or restricted after transfer
- Account statistics were materially misrepresented
Non-Refundable Situations
- Buyer changes their mind after successful transfer
- Account performance changes due to buyer's actions
- Instagram algorithm changes after transfer
- Account restrictions caused by buyer activity post-transfer
How to Request a Refund
Contact our team via Telegram @socialbulk within 48 hours of transfer completion. Provide evidence of the discrepancy. Our team will investigate and respond within 24 hours.
Refund Processing
Approved refunds are processed within 3–5 business days using the same payment method as the original transaction.
Contact
Refund requests: Telegram @socialbulk or support@socialbulk.in